We’re just back from 5 weeks in Europe and plenty of new input from clients and conversations with universities. We’ll be reporting back on all that. One of the themes that comes up regularly in our work is that of purpose. This is because we generally start a relationship with a new client by […]
Hierarchy: Transforming into Something that Works Better
Traditional style hierarchies are no longer appropriate for today’s markets. Our world is changing too fast and the prevailing style of management that creates silos cannot react quickly enough. What is a realistic alternative? We receive a wealth of comments and questions about our work on developing a systemic way of working. A recent long […]
Why and How to Build a Purpose-Driven Organization
An increasing number of organizations are talking about purpose. Purpose is the reason for which something exists. But when people talk about purpose they don’t just mean a goal. They mean purposefulness, a deeper meaning, a higher purpose. This is what some call the purpose economy, one that is geared towards good and the social and […]
How to Grow a Startup into a Sustainable Company
Startups abound. There is no lack of imagination, determination, and even funding for a good idea. The problem becomes, what happens next? The mortality rates of startups is high. We were asked, how can you keep startups alive so they grow to the a next, bigger and economically sustainable phase, especially given the complexity of […]
Four Fundamental Strands of Knowledge for Managers and Leaders
Although the majority of organizations are divided up into functions and silos (and suffer every day from the ill-effects of that) they are in fact one system. They simply do not see it because of an out of date approach to management based on vertical hierarchy and local optima. What do we mean when we […]
Why Doesn’t Increased Effort Equal Increased Productivity?
People work hard when they care about achieving results in their organization. Sometimes very hard. And yet, why is that no matter how much extra effort they may make, this doesn’t always translate into extra results? In some cases, paradoxically, the harder people work the further they seem to be from where they expect. What’s […]
Pride Comes Before a Fall – A (Systemic) Lesson For Leaders and VW
Being conceited can come from occupying a position of power. It’s easy to convince yourself that if you are in the driving seat it’s because you deserve it, because you are intrinsically better than others. This is a vicious circle of wrong assumptions. If you are rich, you are better than the poor (even though you […]
From Silos to System: the New Organization for Complexity
Why are organizations still plagued with all the drawbacks of silos? Because they still adopt a worldview that is out of synch with our times. In order to navigate complexity, organizations must shift from the obsolete, Newtonian worldview of individual, separate and hierarchical parts. What is the direction they need to adopt? Working towards a […]
Exploit the Constraint, Not Your People (sorry, Mr Amazon)
The recent articles and surrounding debate about how tough it is to work at Amazon relate to exploitation. There is only one kind of exploitation in organizations that is permissible and useful. And it doesn’t involve crying in the bathroom. Setting the goal Hearing about the bruising behaviour at Amazon, where people allegedly often cry at their […]
Thinking of Your Organization as a Whole Will Improve Performance
When things get complicated in organizations, we can be tempted to “break them up” to try and simplify. Divide and conquer. That just makes matters worse. Why? Because organizations are in fact whole systems. Everything inside is interconnected and interdependent, so when we try and manage them any differently we inevitably underperform. By not seeing […]
