Every individual, business and organization experiences the sensation of getting stuck at some point. They know they are capable of doing more, even significantly more, but they don’t know how. We learn from the Theory of Constraints that this situation of blockage is an opportunity. It is created not by what is real but what […]
How Can Systems Thinking Help Organizations?
Question: I have an organizational situation that I need to address and I’m not sure how to go about it. I’ve been hearing a lot about something called systems thinking and I’m interested in understanding what it is and how I benefit from it addressing the situation at hand. Your thoughts on how to pursue […]
Does Universal Healthcare Make Any Sense?
A recent conversation was a reminder that few things like universal healthcare can mark a divide between Americans and Europeans (and Canadians). Americans tend to consider healthcare not a right but something to be earned. There is a moral argument going on here. But what if providing healthcare for all just makes scientific and economic sense? […]
Protecting Projects from Chaos: A Tool
Projects can easily get out of hand. They are subject to the chaos that can arise when human interactions are not governed by precise guidelines. Entropy exists and it affects behaviours as well everything else. When we use the Transition Tree Tool to break projects down into actions we are protecting projects from chaos: at […]
Being a Positive Influence in Challenging Times
There’s a lot of noise and chaos out there. At times reality feels more like being King Lear in the middle of a cosmic storm than any kind of “normality”. (Acclaimed actress Glenda Jackson at the age of 80 is currently delivering a knock out performance as King Lear in London for those lucky enough […]
Performance Optimization and Interdependencies: When 1+1= More Than 2
What happens when more than one person or more than one thing work together in the same direction? Is the result just the simple sum of their efforts? The answer to this question is yes, but ONLY when the elements involved are independent of each other. In the theory of systems, the global “performance” of any […]
We Don’t Need Management Techniques – We Need Knowledge
The internet abounds with techniques and tips, giving the illusion that in a short amount of time it’s possible to master the answers to our problems. That may be true for, say, getting the most from a laptop. However, if we rely on ‘management techniques’ and ‘management by tips’ for running a business or launching a startup, […]
What Would Mr. Selfridge Think of Sears? Back to the Future of Retail
The Wall Street Journal hailed the ‘Mr. Selfridge’ TV series as “addicting”. It elaborately tells the tale of Harry Selfridge, the American retail king of London who brought the department store to unprecedented success at the beginning of the 20th century. The Selfridges store remains today a hallmark of upscale London retail. But what would […]
Management Education: Updating Learning for the Age of Complexity
The major problem managers face today is complexity, and the current business degrees and MBAs on offer are not equipping their graduates with the right knowledge and tools. Managers today must be able to understand how things interdepend and evolve in order to navigate complexity. In our previous post we proposed a solution for organizational […]
Hierarchy: Transforming into Something that Works Better
Traditional style hierarchies are no longer appropriate for today’s markets. Our world is changing too fast and the prevailing style of management that creates silos cannot react quickly enough. What is a realistic alternative? We receive a wealth of comments and questions about our work on developing a systemic way of working. A recent long […]
