On a client’s website, they rightfully explain that their technology frees their customers of certain constraints. What exactly do we mean by constraints and are they a totally bad thing? We all want more freedom. A constraint would seem, by definition, to be something that robs us of freedom. But what we need to do […]
Complexity and Root Cause Analysis – Where Is the Link?
We’ve been asked how come we talk about complexity and also root cause analysis. Aren’t they incompatible? The answer is no, and here we explain why root cause analysis is your best friend in managing complex situations and environments. Why complexity and a “reductionist” root cause analysis are not incompatible Let me preface this post […]
