In our last post Understanding Uncertainty and Systemic Risk in Organizations we explained how management must involve the management of variation. Every single process, relationship and communication in our organization, whether we are aware of it or not, is affected by variation. If we ignore variation then we are not managing, and if we are not […]
The Theory of Constraints for IT and DevOps (or How to Train Your Phoenix)
Intelligent Management Inc. was invited by the IT department of a large insurance company to teach them about the Theory of Constraints for IT. They had read a book called ‘The Phoenix Project’ that points to the Theory of Constraints as a solution for radically improving software development and delivery. In this post we look […]
A Project-Based Organization to Radically Improve Performance
Competencies not power, common goal instead of function/silo results, these are the elements of an organization built on projects. We all know that what matters is the global (overall) bottom line of any organization. And yet, when we measure performance, we connect it with functional, i.e. silo results. How do we come out of this seemingly irreconcilable conflict? We […]
What is a Project Manager?
The term Project Manager is much abused. We look at a precise definition of what Project Manager means in a systemic organization, where projects make up the nervous system of the organization. An organization is essentially a network of projects with a goal An organization is essentially a network of projects with a goal. There are projects that […]
Network Thinking: Changing How We see the World
Adopting a network perspective changes how we see the world and our place in it. In this post we look at how that applies to organizations and their design. Revolutions in thought have been part of our human development, from Copernicus’ unveiling how the sun does not revolve around the earth to Darwin’s theory of evolution, […]
Building and Operating an Organization as a Sustainable System
In this post we look at how we can build a sustainable system, how we can operate as a sustainable system, and the results this will help us achieve. What would happen if everyone came to work and just did their own thing? Even with the best of intentions, this would not be a great way to get results. That’s why […]
Network of Teams – A Cognitive Ordeal?
Last month we published ‘Team of Teams – a Systems View‘ that garnered quite a bit of attention. The subject of teams is a hot one. Articles on the matter abound, like this one from Deloitte, ‘ Organizational Design – The Rise of Teams’ According to Deloitte, “Businesses are reinventing themselves to operate as networks of […]
Freedom from the Trap of Silos through a Network of Projects
Many organizations still have traditional hierarchies and silo their people into functions. But the complexity of today’s reality needs something different. With the exponential growth of interconnections and interdependencies, a traditional organizational design can undermine productivity and sustainable growth. Here we summarize the organizational design we propose, based on two decades of international work, specifically applied to […]
Team of Teams- A Systems View
Teams are at the core of successful work in organizations. Very few things can be accomplished by individuals. There is increasing talk about teams. Inspiring work has been done in military environments, as illustrated through the book Team of Teams by General Stanley McChrystal. But what is a team? How do you choose the members, and […]
You Can’t Cut Through Complexity – KPMG Got It Wrong
KPMG has the tagline “Cutting through Complexity” which suggests they really don’t understand complexity at all. In order to deal with complexity, we first have to understand it, and then we can manage it. How? What does complexity actually mean? “Complexus”, the Latin word for “complex”, roughly means “twisted together”. In other words, when several elements come […]
