Projects can easily get out of hand. They are subject to the chaos that can arise when human interactions are not governed by precise guidelines. Entropy exists and it affects behaviours as well everything else. When we use the Transition Tree Tool to break projects down into actions we are protecting projects from chaos: at […]
Focus on The Goal, or How to Walk on a Tightrope
In business, and in life, there can be times when it feels as though you are walking a tightrope. Every step is hazardous. It’s a scary prospect and it takes great skill to keep your footing. While speaking to an entrepreneur recently we were reminded of the anecdote of a Rabbi who was confident that […]
Don’t Let Me Be Misunderstood: 5 Steps To Give Clear Instructions
You need people to do things and to do them in a certain way, but so often they just don’t get it. To paraphrase Nina Simone, the Animals, Elvis Costello and many others, you’re intentions may be good and you don’t want to be misunderstood. So how do you get people to do things? By telling […]
Operations Lessons from a Martian, or How to Give Clear Instructions
One of the major causes of unsatisfactory results in operations and dissatisfied employees in organizations is that we are unable to give clear instructions. We don’t know how to adequately communicate the knowledge required to carry out the task given. (This is answer number two to the question from our previous posts on Empowerment: “Why can’t people […]
How To Embed Creative Business Thinking In Your Organization
We may think we know how to think, but can we do it better? This post looks at some tools for systematic, creative thinking for business (and beyond). A recent article in the Globe and Mail newspaper asks the question, how can we produce more creative business thinkers? What sort of things should business schools […]
Mining the Past to Create the Future
The ancient industry of glass blowing in Venice is threatened by a grim economy, changing taste, and cheaper alternatives. A recent article from The Economist concentrates on the famous island of Murano and the challenges facing the centuries-old tradition. One glass-blowing studio in Murano has found success by working with fine artists to produce rare […]
Connecting in a Network? Its usefulness is all about affinity.
Is all that effort to make connections in a network a waste of time? Network theory has something to teach us about all that. A lot of energy is consumed every day by people, groups, and organizations who frantically try to make as many connections as possible. They do so for a reason: to increase […]
Everything Is Connected: A New Economics
After a hiatus over the New Year and preparations for a big move West to British Columbia, the Intelligent Management Blog is back! What do a Theatre Director, an entrepreneur and an organizational scientist have in common? When it comes to creating a New Economics, a great deal. Last weekend in Los Angeles, I had […]
A Mining Company With A Heart of Gold
In a recent article by Dawn Cranfield in The Guardian Express entitled A Mining Company with a Heart of Gold – Comstock Mining, Inc., the author draws attention to what makes Comstock a very different kind of mining company: “Comstock Mining, Inc. had their first pour of gold and silver doré, unrefined gold bullion, on […]
Management and Control: a New Perspective
The traditional model for control is the hierarchical model, and the reason for its existence is because personal capacity for control is limited, and adding hierarchical levels increases personal capacity of control. On the other hand, if we want to increase the capacity to listen to the customers and the suppliers, in order to satisfy […]
