People spend an inordinate amount of their lives in meetings. More often than not, these meetings do not achieve satisfactory results, despite best intentions. Our time on this planet is finite and none of us can afford to waste time that could be dedicated to achieving something meaningful. There is something about getting a group […]
Pride Comes Before a Fall – A (Systemic) Lesson For Leaders and VW
Being conceited can come from occupying a position of power. It’s easy to convince yourself that if you are in the driving seat it’s because you deserve it, because you are intrinsically better than others. This is a vicious circle of wrong assumptions. If you are rich, you are better than the poor (even though you […]
From Silos to System: the New Organization for Complexity
Why are organizations still plagued with all the drawbacks of silos? Because they still adopt a worldview that is out of synch with our times. In order to navigate complexity, organizations must shift from the obsolete, Newtonian worldview of individual, separate and hierarchical parts. What is the direction they need to adopt? Working towards a […]
The Peril of Silos (and what we can do about it)
“For those languishing at the bottom of a silo, there may be no way out.” This is the chilling conclusion of The Economist’s review of a new book ‘The Silo Effect: The Peril of Expertise and the Promise of Breaking Down Barriers’ by Gillian Tett. There is little doubt in our minds that silos and silo mentality […]
Exploit the Constraint, Not Your People (sorry, Mr Amazon)
The recent articles and surrounding debate about how tough it is to work at Amazon relate to exploitation. There is only one kind of exploitation in organizations that is permissible and useful. And it doesn’t involve crying in the bathroom. Setting the goal Hearing about the bruising behaviour at Amazon, where people allegedly often cry at their […]
How We Achieved Laser Focus and Acceleration in One Meeting (with a Prerequisite Tree )
I recently participated in a meeting for an innovative digital project where speed is now of the essence. We were able to surface assumptions that saved us endless conversations, weeks of delay and false starts based on misunderstandings. In that meeting I saw in action, yet again, the power of a Thinking Process Tool from the […]
The Theory of Constraints for Software Development and DevOps (or How to Train Your Phoenix)
Intelligent Management Inc. was recently invited by the IT department of a large insurance company to teach them about the Theory of Constraints. They read a recent book called ‘The Phoenix Project’ that points to the Theory of Constraints as a solution for radically improving software development and delivery. In this post we look at how […]
Project Manager – a Systemic View
The term Project Manager is much abused. We look at a precise definition of what Project Manager means in a systemic organization, where projects make up the nervous system of the organization. An organization is essentially a network of projects with a goal An organization is essentially a network of projects with a goal. There […]