Over the years we have communicated our approach to systemic management in a variety of ways. At the end of the 1990s, the unique blending of Deming and Goldratt into a methodology was first fully described by Domenico Lepore and Oded Cohen in ‘Deming and Goldratt: The Decalogue’. North River Press, 1999, translated into several […]
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How CEOs Can Expand and Compete with a Collaboration Culture – a Systems Approach
Many CEOs know that their organization has the potential to multiply its results but they are stuck in a bind: they must expand but they must also control and manage risk in the way they operate. Result: the company is unable to express its full capabilities. Moreover, it is harder than ever to compete. There […]
2021 NEW FRONT PAGE 2
Are these guided steps right for you? No matter your size or sector, our world has changed and you may be experiencing one or more of the following “undesirable effects”: Uncertainty is plaguing your current situation Competition is fiercer than ever and threatens your future Your people’s competencies and talents achieve less than you […]
Is the Theory of Constraints Systems Thinking?
Someone reading our business novel ‘The Human Constraint’ asked us if the Theory of Constraints is different from Systems Thinking so we would like to address that in this post. It is a particularly relevant question this week when an Italian physicist, Giorgio Parisi, was awarded the Noble Prize for his work on complex systems. […]
A Systems Approach to Change – The Thinking Processes from the Theory of Constraints
As a new season begins, we are reminded of the constancy of change. How can we manage change in an organization, including the emotions involved, in a way that is structured, monitorable and effective? This post is by Founder of Intelligent Management Inc. Dr. Domenico Lepore. The Thinking Processes from the Theory of Constraints (TOC) […]
Beyond Our Senses – What CEOs and Leaders Can Learn from Pilots
Flight has been one of the most transformational activities that humankind has experienced. In this post, we look at a precious lesson that flying can offer to CEOs and leaders for these times of complexity and uncertainty. Soaring with science How do we know things? Largely through our senses and our experience. Fire burns, sugar […]
Changing the Conversation with the Customer to Achieve Win-Win Sales Part 2
One of the greatest opportunities that businesses have today lies in changing the conversation with their customer to alter the perception the customer has of them in a positive way. This sounds like a good idea but how can you actually do that? Fortunately, there is a highly effective and structured way that we can […]
The Future of Work: Viable Answers to Fundamental Questions
“What’s the one thing you’d change about the world of work?” This is the question that we at Intelligent Management were invited by LinkedIn to answer by writing a post. For us, transforming the world of work is THE challenge that companies face today and we have dedicated the last decade to finding a viable […]
Changing the Conversation with the Customer to Achieve Win-Win Sales Part 1
Nothing sells itself, not even the best of products or solutions. In today’s global marketplace it is critical to be able to sell successfully. Many are struggling. They may even have a sensational product or service that’s exactly what customers need and yet they still can’t sell enough of it. Why? Buying is a process […]
Leadership Thinking and our Human Constraint
Our lives today are filled with unprecedented levels of rapid change and complexity. Unintended consequences can quickly emerge from inadequate leadership thinking, and we are living with these every day. So we have an urgent need to learn to think in a “joined-up” way. The definition of ‘joined-up thinking” is: “thinking about a complicated problem in […]
