Intelligent Management Inc. was invited by the IT department of a large insurance company to teach them about the Theory of Constraints for IT. They had read a book called ‘The Phoenix Project’ that points to the Theory of Constraints as a solution for radically improving software development and delivery. In this post we look […]
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Seeing the Big Picture of Management with the Theory of Constraints
Due to the global success of Dr. Goldratt’s first business novel ‘The Goal’ most people mistakenly think of TOC as just a technique for manufacturing. While TOC does produces fast and radical improvements in manufacturing processes, it is in fact a whole system philosophy and method. The thinking that underlies this theory stems from a worldview […]
Bad Managers – Why So Many? (And How Can Project Managers Be the Solution?)
An alarming number of people leave their jobs because of bad managers, according to a recent report from Gallup. This is bad news not just for the unhappy employees but for the organizations who lose good resources. Management has been around for a long time, so why are people still so bad at it? Being […]
A Project-Based Organization to Radically Improve Performance
Competencies not power, common goal instead of function/silo results, these are the elements of an organization built on projects. We all know that what matters is the global (overall) bottom line of any organization. And yet, when we measure performance, we connect it with functional, i.e. silo results. How do we come out of this seemingly irreconcilable conflict? We […]
What is a Project Manager?
The term Project Manager is much abused. We look at a precise definition of what Project Manager means in a systemic organization, where projects make up the nervous system of the organization. An organization is essentially a network of projects with a goal An organization is essentially a network of projects with a goal. There are projects that […]
Transformation Towards Systemic Optimization
What is transformation of an enterprise, why do we need it and how can we achieve it? Dr. Domenico Lepore, Founder of Intelligent Management Inc. outlines how we can use our brains to make systemic change for a sustainable future. From exile to freedom: splitting the Red Sea Stupidity, as Dr. Deming has reminded us, is […]
Complexity and Root Cause Analysis – Where Is the Fit?
We’ve been asked how come we talk about complexity and also root cause analysis. Aren’t they incompatible? The answer is no, and here we explain why root cause analysis is your best friend in managing complex situations and environments. Why complexity and a “reductionist” root cause analysis are not incompatible Let me preface this post […]
Systemic Organization Management
Complexity, interdependencies, globalization, digitization, decentralization, Industry 4.0 and Artificial Intelligence. These are the new challenges of the 21st century and management methods need to transition to embrace this reality. A systemic approach to how we understand and manage organizations can bear the weight of this shift. This has been our focus, working with companies in […]
Systemic Organization Management for the Age of Complexity
As this post is being written in Italy where we first set up our firm and where we are visiting for projects, it’s not surprising that we often think about how we first started in the mid 1990s in Milan. Back then, we worked with organizations to transfer Deming’s principles about Quality. It quickly became clear […]
Building and Operating an Organization as a Sustainable System
In this post we look at how we can build a sustainable system, how we can operate as a sustainable system, and the results this will help us achieve. What would happen if everyone came to work and just did their own thing? Even with the best of intentions, this would not be a great way to get results. That’s why […]
