“There is no such thing as a dysfunctional organization, because every organization is perfectly aligned to achieve the results it gets.” – Jeff Lawrence. We were asked to comment on this statement. Here is our reply. The word dysfunctional contains the prefix dys- from the Greek meaning “bad”, “abnormal”, “difficult”, or “impaired”. We can say […]
Exploit the Constraint, Not Your People (Are you listening, Amazon?)
An article in ‘Business Insider’ this month revisits what it’s like to work at Amazon. While there may have been some improvement since the 2015 NYT article that referred to a bruising culture and people crying at their desks, there still seems to be evidence of exploitation. There is only one kind of exploitation in organizations […]