What is transformation of an enterprise, why do we need it and how can we achieve it? Dr. Domenico Lepore, Founder of Intelligent Management Inc. outlines how we can use our brains to make systemic change for a sustainable future. From exile to freedom: splitting the Red Sea Stupidity, as Dr. Deming has reminded us, […]
Resource Optimization Part 2 – In Praise of Idleness
Our last post, ‘Resource Optimization? Don’t Make the 100% Mistake‘ received thousands of views, hundreds of likes and we are grateful for the many insightful comments received. Here, Dr. Giovanni Siepe takes a further look at resource optimization and why it is essential to always have some excess capacity. Infinite resources only exist in Heaven In our last […]
Whole System Management for the Age of Complexity
Seeing the Whole System When we first started our firm in Italy in the mid 1990s it was to work with Deming’s principles about Quality. It quickly became clear that Deming’s philosophy went far beyond the conventional notions of Quality management. It was about nothing less than transformation. Transformation of the prevailing management style based on […]
A Path of Least Resistance for Managing Organizations? It’s Scientific.
The path of least resistance is a familiar concept from nature. It can be observed in patterns of water on glass. Flow is created where least energy is required. But is there a way to make this principle apply to the way organizations work? There is, and we take a look at it here. An […]
Don’t get stuck on thinking blocks. Think again, think better (systemically)
How can people keep thinking something when evidence around them is screaming a different reality? How can we make sure that thinking blocks don’t happen to us? It’s more common that we would like to believe. We may want to be independent thinkers, but we end up following the crowd, arriving at conclusions that are […]
Don’t Cut Through Complexity: Understand it and Manage It (Sorry, KPMG)
KPMG has the tagline “Cutting through Complexity” which suggests they really don’t understand complexity at all. In order to deal with complexity, we first have to understand it, and then we can manage it. How? What does complexity actually mean? “Complexus”, the Latin word for “complex”, roughly means “twisted together”. In other […]
Crash, Bang, New Economics (and How We Can Build It)
Our economic models have failed us. Anyone who has lived with the aftermath of the 2008 financial crisis knows that. Many have lost their jobs, or lost their investments and even their future prospects. Many who expected to have a smooth career path are getting by from contract to contract, or may even be chronically unemployed. The […]
How Do I Make Use of Systems Thinking Stuff in an Organization?
Question: I have an organizational situation that I need to address and I’m not sure how to go about it. I’ve been hearing a lot about something called systems thinking and I’m interested in understanding what it is and how I benefit from it addressing the situation at hand. Your thoughts on how to pursue […]
Why Have We Written a Business Novel? Now Available!
If you had to choose between reading a text book about business and reading a good story, you might be more tempted by the story. But what if you didn’t have to make that choice? What if you could learn about a transformational approach to business and read a darn good story at the same […]
How to See the Future with Science – Part Two on Predicting Process Behaviour
In Part Two of this article on predicting the future with science, we look at the tool from Statistical Process Control that helps us understand behaviour patterns in our processes so we can make more informed decisions. When is a process predictable? We say that a process is “predictable” when it is in a […]
