The word “empowerment “ has been applied so broadly that it is now meaningless. It has become “a catch-all and therefore empty word” as pointed out in reference to women by Hadley Freeman in her excellent recent article (‘From shopping to naked selfies, how ‘empowerment’ lost its meaning’.) Sadly, with the overuse of certain words, […]
A New Curriculum for Business and Management
Our business world is changing rapidly. Complexity dominates and old solutions no longer work. Some refer to this as the ‘Fourth Industrial Revolution’. Given all these changes, it is remarkable to see that MBAs are offering much the same program content as 20 years ago. We believe that a radical change is needed in the […]
Why Doesn’t Increased Effort Equal Increased Productivity?
People work hard when they care about achieving results in their organization. Sometimes very hard. And yet, why is that no matter how much extra effort they may make, this doesn’t always translate into extra results? In some cases, paradoxically, the harder people work the further they seem to be from where they expect. What’s […]
From Silos to System: the New Organization for Complexity
Why are organizations still plagued with all the drawbacks of silos? Because they still adopt a worldview that is out of synch with our times. In order to navigate complexity, organizations must shift from the obsolete, Newtonian worldview of individual, separate and hierarchical parts. What is the direction they need to adopt? Working towards a […]
How Much Truth in ‘House of Lies’?
House of Lies, a riveting award-winning TV series, is a scathing indictment of the world of management consulting. When you strip away the hyper-real excess of lust, luxury, greed and vengeance, what truth, if any, can we find? Beyond the entertainment value, there seems little that is real in the world of management consultant star […]
Exploit the Constraint, Not Your People (sorry, Mr Amazon)
The recent articles and surrounding debate about how tough it is to work at Amazon relate to exploitation. There is only one kind of exploitation in organizations that is permissible and useful. And it doesn’t involve crying in the bathroom. Setting the goal Hearing about the bruising behaviour at Amazon, where people allegedly often cry at their […]
Uncertainty and Understanding Risk
A Deming-Goldratt take on Risk Management If we could predict the outcome of everything we do with mathematical certainty, then our lives would be much simpler. In reality, we exist within a complex web of interdependencies and such certainty is not possible. Hence, we live with uncertainty and its inevitable companion: risk. We perceive a […]
How We Achieved Laser Focus and Acceleration in One Meeting (with a Prerequisite Tree )
I recently participated in a meeting for an innovative digital project where speed is now of the essence. We were able to surface assumptions that saved us endless conversations, weeks of delay and false starts based on misunderstandings. In that meeting I saw in action, yet again, the power of a Thinking Process Tool from the […]
Leaders For Transformation: The Power of Breakthrough
At Intelligent Management we work beyond improvement; our goal is to inspire and highlight a path to transformation. To transform what? The prevailing silo-based management style into one of system optimization. The word ‘sechel’, the title of one of our books, indicates in Hebrew precisely the intelligence required to achieve this: systemic intelligence, i.e. what […]
The Leaders We Need Today
A leader is someone who connects with something deep inside you and brings out the leader in all of us. Ghandi, Martin Luther King, Nelson Mandela, these are some of the great leaders of our times. They inspired people to go beyond what they thought they were capable of to achieve something momentous for the […]