A client embarking on a pattern of transformation through systemic management recently asked ‘How soon will I be able to use the software to manage the company?’ It’s tempting to think that by buying and ‘installing’ the right software, a company can magically acquire a whole new way of operating that will lead to more […]
Archives for September 2012
Design Without Boundaries: the Power of a Thinking Process Tool
This week, Intelligent Management is delighted to begin a workshop with the Institute Without Boundaries in Toronto. Over the course of 9 months, a group of post-graduate students from diverse backgrounds will co-create an interdisciplinary design strategy under the guidance of a faculty of professional designers and architects. This year, the focus is on sustainable […]
Quality with Kindness: a Health Care Experience
This blog post by Intelligent Management Co-Founder Angela Montgomery takes an unusually personal slant, but sometimes it can be useful to look at a system from an individual’s point of view, as the design of the system is what creates our experiences. I recently underwent my second surgery at the Mount Sinai Hospital in Toronto, […]