Our lives have changed drastically in a matter of days. It is a surreal experience. The European base for Intelligent Management is in a picturesque location in Italy that should be teeming with early spring tourists. Instead, a few straggling residents are out buying necessities or medicine. Inside the pharmacy, customers keep their distance and the […]
How Coronavirus in Italy Revealed a Digital Business Innovation Success
The Intelligent Management team is currently in northern Italy where the Coronavirus has created unprecedented levels of disruption to daily life and to businesses and the economy at large. The extraordinary circumstances, however, have also highlighted the unique advantages of a solution developed by one of our oldest clients and dear friends at Hyphen-Italia, a […]
The Theory of Constraints and Reaching New Heights
It’s complicated to shift our perception and the way we think if we live in a culture out of synch with what we are trying to achieve. That’s because we all live within networks of conversations that inevitably influence how we see the world. We are all ultimately free to choose our own path, but […]
Why Your Pricing Strategy is Losing You Business
A company in the furniture business lost a good repeat customer a few months back. They were devastated because they were already selling considerably less than previous years. Their customer wanted to a pay a price for their product that, according to traditional cost accounting, was not a price that allowed them to make any […]
Ten Steps To Transform Your Enterprise from Fragmented into a Whole System
In our last post we made a bold statement: Many companies could probably achieve ten times what they are achieving with the competencies and resources they currently have available. So why don’t they? It’s all connected with the way we think about what a company is and how it should be designed and operated to be most […]
Why Your Functional Hierarchy Is Stifling Your Results
We’re in week two of the course we were invited by the University of Venice to design and deliver for businesses so they can manage complexity. To survive and thrive in our new reality dominated by complexity, companies need to adopt a systemic perspective and a systemic way of operating. So it was satisfying to […]
How Systemic Management Can Help SMEs Survive and Thrive
On Tuesday, we were in Venice, Italy to kick off our course for SMEs on managing complexity through Systemic Management by invitation of the Fondazione Università Ca Foscari. The classroom was called ‘Infinity’ and that name seems like an auspicious start. We are particularly thrilled to begin this path of learning with a group of […]
What Makes Something “Sustainable”, Exactly?
Today’s post is by our Founder, Dr. Domenico Lepore. So, BlackRock decides that Climate Change is a threat to their portfolio (See ‘BlackRock Shakes Up Business to Focus on Sustainable Business’ (Blackrock has $7 trillion in assets under management), HBR goes Gaga about it and, all of sudden, the name of the game becomes Sustainability: let’s […]
Transforming Fear and Disaster with Brilliant Business
As a new year begins, reasons for fear and uncertainty are multiplying: the devastating effects of the climate crisis, threats of military action, accelerating polarization and blatant incompetence in prominent leaders in various countries. These are all symptoms of a world that is struggling to adapt to increasing complexity and interdependence. Far from being an […]
Celebrating a Year of Disruptive Thinking
As 2019 comes to a close, all of us at Intelligent Management send our warmest wishes to those who have taken the time to read our work. We are proud to have concluded another year of disruptive thinking. It is not disruption for the sake of it, but the creative disruption that comes from challenging […]