We know that intelligence and emotions are not the same. Certainly, people may be capable of great intellectual prowess but be cold and unfeeling. Other people may be kind and generous without having any particular academic inclination. While there may be extreme cases, most of us, and especially leaders and managers, live with the delicate […]
Intelligent Emotions and Variation – beyond EQ
All processes, human and non, whether we are aware of it or not, are affected by variation. If we want to be able to predict the outcome of our processes, i.e. manage them, we need to understand, measure and manage the variation in those processes. The alternative is to manage by the seat of our […]
What If We Need Intelligent Emotions More Than Emotional Intelligence?
We know that intelligence and emotions are not the same. Certainly, people may be capable of great intellectual prowess but be cold and unfeeling. Other people may be kind and generous without having any particular academic inclination. While there may be extreme cases, most of us, and especially leaders and managers, live with the delicate […]
