In our previous post we looked at understanding variation and processes. In this post we continue with Step Three of the Decalogue Management Method, “Make the system stable (understand variation and its impact on the network)” by looking at gathering data and why that matters. What leaders and managers have to bear in mind is that […]
Educating Executives for Systems Leadership in the Digital Age
The Managing Director of the World Economic Forum recently published an article called ‘Why the World Needs Systems Leadership, Not Selfish Leadership’ The article concludes: The self-important don’t always win. Selfless leadership can create systemic change that spreads happiness – instead of hoarding it. At Intelligent Management we have been educating executives to be Systems […]
Why a Performance Review Makes No Sense – a Systems View
A company is not a collection of individuals. Contemporary science helps us to understand that organizations are, instead, “complex systems”, ruled by non-linear interactions that make it difficult to make any prediction when any change is effected. That’s why any approach to improve the system has to be “holistic”, and consider all the interactions/interdependencies. The […]
How to Predict the Future in Uncertain Times Part 2
In Part Two of this article on predicting the future with science, we look at the tool from Statistical Process Control that helps us understand behaviour patterns in our processes so we can make more informed decisions. When is a process predictable? We say that a process is “predictable” when it is in a state […]
Uncertainty and Choice: Quantum Mechanics for Leaders and Managers
Let’s be honest with ourselves: we don’t like uncertainty and we don’t like variation in everyday life. However, we can, and we must, live with both. But we can do much more than just put up with them when we understand them better and new science helps leaders and managers do just that. Making decisions and […]
Uncertainty and Understanding Risk
A Deming-Goldratt take on Risk Management If we could predict the outcome of everything we do with mathematical certainty, then our lives would be much simpler. In reality, we exist within a complex web of interdependencies and such certainty is not possible. Hence, we live with uncertainty and its inevitable companion: risk. We perceive a […]
Don’t Cut Through Complexity: Understand it and Manage It (Sorry, KPMG)
KPMG has the tagline “Cutting through Complexity” which suggests they really don’t understand complexity at all. In order to deal with complexity, we first have to understand it, and then we can manage it. How? What does complexity actually mean? “Complexus”, the Latin word for “complex”, roughly means “twisted together”. In other […]
How to See the Future with Science – Part Two on Predicting Process Behaviour
In Part Two of this article on predicting the future with science, we look at the tool from Statistical Process Control that helps us understand behaviour patterns in our processes so we can make more informed decisions. When is a process predictable? We say that a process is “predictable” when it is in a […]
