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You are here: Home / Archives for leadership

Sep 12 2012

Quality with Kindness: a Health Care Experience

This blog post by Intelligent Management Co-Founder Angela Montgomery takes an unusually personal slant, but sometimes it can be useful to look at a system from an individual’s point of view, as the design of the system is what creates our experiences. I recently underwent my second surgery at the Mount Sinai Hospital in Toronto, […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, Domenico Lepore, economics, education, fear, future reality tree, Goldratt, healthcare, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, project management, Quality, statistical process control, sustainability, synchronization, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Aug 30 2012

Transforming Industry with a Systemic Approach – Dr. Domenico Lepore

Dr. Domenico Lepore From exile to freedom: splitting the Red Sea Stupidity, as Dr. Deming has reminded us, is a choice. We are not talking about a low IQ but the refusal to use the mental capacity we have. We do not lack the knowledge needed to build and operate a truly systemic company guided […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, Domenico Lepore, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, project management, Quality, statistical process control, sustainability, synchronization, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Aug 22 2012

Building A Systemic Enterprise: The Learning Center

How do we practically go about the “reinvention” of work and workers foreshadowed by a new, systemic covenant with labour? The answer is a Centre where everyone in the company can learn how to be and act in this new organization. A Centre for Learning is not a training centre, it is not a management school, […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, project management, Quality, statistical process control, sustainability, synchronization, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Aug 15 2012

Managing Projects the Systemic Way: Critical Chain

In his 1997 novel called Critical Chain Dr. Eliyahu Goldratt tackles the issue of project management. Goldratt provides a unique and revolutionary insight into this very underdeveloped part of managerial literature.     The book ‘Critical Chain’ The main tenets of Goldratt’s book ‘Critical Chain’ the book are the following: Wrong behaviours and mind habits […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, project management, Quality, statistical process control, sustainability, synchronization, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Aug 08 2012

The Crucial Role of Synchronization in a Systems-based Approach to Management

The systemic approach to the economics and management of resources focuses on what can be achieved by combining the resources at hand. This is difficult because we are accustomed to thinking of resources as “belonging” to something, i.e. a function. In this paradigm, resources are allocated to achieve local, functional optima to the detriment of […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, synchronization, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Aug 01 2012

Managing a Systemic Organization: The Information System

It is astonishing how software becomes more and more an artificial constraint to the development of organizations. The unsuitability of the majority of software to add any meaningful value to the work of organizations is easily explained by looking at the way companies are structured. Quality is a mindset In our last post we looked […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, information system, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Jul 24 2012

Operating a Systemic Organization: The Playbook

How do we reinforce operationally Quality and Synchronization within our system? In other words, how do we operate a systemic organization? Who does what, when, where, how and why? There are 4 vital components, and the first one is the Playbook. Resource optimization and synchronization What do we mean by Quality? Quality means understanding that […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Jul 18 2012

Network Theory And the Organization: Making Work Meaningful

Why do we work? Work has almost completely changed its shape in the last 40-50 years, and the aim that work is designed to accomplish should change accordingly. Work can no longer simply be the organization of many elements to achieve a profit for a tiny minority. People today have different expectations and a different […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Jul 11 2012

The Physics of Management: Network Theory and Us

What impact has Network Theory had upon the way we implement the Decalogue Management Methodology, based on Deming and the Theory of Constraints?         The Physics of Management We were recently asked what we now do differently since the Decalogue methodology has become informed by a new area of science called Network […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, Network Theory, new economcis, new economics, organization, organizational design, physics, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

Jul 04 2012

Do the right Think: Critical Thinking is a Prerequisite to Acting Ethically and Profitably

Students today may be engaged in many interesting activities, but if we’re not teaching them to think critically then we’re doing them, and ourselves, a disservice. Action heroes A recent article by a Yale PhD student stresses how students’ resumes are well padded, but they lack the ability to think critically, and this needs to […]

Written by angela montgomery · Categorized: Systems Thinking · Tagged: cause and effect, change, complexity, conflict, conflict cloud, conflict resolution, constraint, core conflict cloud, critical chain, Deming, digital cowboys, economics, education, fear, future reality tree, Goldratt, hierarchy, human resources, innovation, intelligence, Intelligent Management, interdependencies, leadership, learning, Lepore, Management Training, meaningful, mining, negative branch reservation, network, new economcis, new economics, organization, organizational design, post-digitial, Prerequisite Tree, project, Quality, statistical process control, sustainability, Systems Thinking, theory of constraints, Thinking Process Tools, transformation, Transition Tree, variation

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