Most organizations (and business schools) are lagging behind the times as they still work in silos, missing completely the challenge and opportunity of the complexity that now dominates our world. We need to manage organizations as whole systems. Those who don’t know what that entails need to catch on, catch up and embrace a new […]
Systemic Organization Management for the Age of Complexity
As this post is being written in Italy where we first set up our firm and where we are visiting for projects, it’s not surprising that we often think about how we first started in the mid 1990s in Milan. Back then, we worked with organizations to transfer Deming’s principles about Quality. It quickly became clear […]
Whole System Management for the Age of Complexity
Seeing the Whole System When we first started our firm in Italy in the mid 1990s it was to work with Deming’s principles about Quality. It quickly became clear that Deming’s philosophy went far beyond the conventional notions of Quality management. It was about nothing less than transformation. Transformation of the prevailing management style based on […]
