No management effort can ignore the existence of entropy and variation. What do we need to do about them? What is variation? It is beyond the scope of any blog to teach the fundamentals of Statistical Process Control; Don Wheeler and other experts have already done that majestically. The goal here is to examine […]
Mining: A Network of Human and Environmental Interactions
An unprecedented breakthrough in mining in the historical gold mining district of the Comstock in Nevada is happening through a systems-based approach to management. This post is by Travis Higgins, Director of Quality for Comstock Mining Inc. who is in charge of the implementation of the Decalogue Management Methodology within the company. Travis is an […]
Why a Software Can Never Manage a Company
A client embarking on a pattern of transformation through systemic management recently asked ‘How soon will I be able to use the software to manage the company?’ It’s tempting to think that by buying and ‘installing’ the right software, a company can magically acquire a whole new way of operating that will lead to more […]
Design Without Boundaries: the Power of a Thinking Process Tool
This week, Intelligent Management is delighted to begin a workshop with the Institute Without Boundaries in Toronto. Over the course of 9 months, a group of post-graduate students from diverse backgrounds will co-create an interdisciplinary design strategy under the guidance of a faculty of professional designers and architects. This year, the focus is on sustainable […]
Quality with Kindness: a Health Care Experience
This blog post by Intelligent Management Co-Founder Angela Montgomery takes an unusually personal slant, but sometimes it can be useful to look at a system from an individual’s point of view, as the design of the system is what creates our experiences. I recently underwent my second surgery at the Mount Sinai Hospital in Toronto, […]
Transforming Industry with a Systemic Approach – Dr. Domenico Lepore
Dr. Domenico Lepore From exile to freedom: splitting the Red Sea Stupidity, as Dr. Deming has reminded us, is a choice. We are not talking about a low IQ but the refusal to use the mental capacity we have. We do not lack the knowledge needed to build and operate a truly systemic company guided […]
Building A Systemic Enterprise: The Learning Center
How do we practically go about the “reinvention” of work and workers foreshadowed by a new, systemic covenant with labour? The answer is a Centre where everyone in the company can learn how to be and act in this new organization. A Centre for Learning is not a training centre, it is not a management school, […]
Managing Projects the Systemic Way: Critical Chain
In his 1997 novel called Critical Chain Dr. Eliyahu Goldratt tackles the issue of project management. Goldratt provides a unique and revolutionary insight into this very underdeveloped part of managerial literature. The book ‘Critical Chain’ The main tenets of Goldratt’s book ‘Critical Chain’ the book are the following: Wrong behaviours and mind habits […]
The Crucial Role of Synchronization in a Systems-based Approach to Management
The systemic approach to the economics and management of resources focuses on what can be achieved by combining the resources at hand. This is difficult because we are accustomed to thinking of resources as “belonging” to something, i.e. a function. In this paradigm, resources are allocated to achieve local, functional optima to the detriment of […]
Managing a Systemic Organization: The Information System
It is astonishing how software becomes more and more an artificial constraint to the development of organizations. The unsuitability of the majority of software to add any meaningful value to the work of organizations is easily explained by looking at the way companies are structured. Quality is a mindset In our last post we looked […]
