Sometimes it can be useful to look at a system from an individual’s point of view, as the design of the system is what creates our experiences. So this blog post by Intelligent Management co-Founder Angela Montgomery takes an unusually personal slant. “We’ll keep an eye on you for five years,” my surgeon told me. […]
Does Universal Healthcare Make Any Sense?
A recent conversation was a reminder that few things like universal healthcare can mark a divide between Americans and Europeans (and Canadians). Americans tend to consider healthcare not a right but something to be earned. There is a moral argument going on here. But what if providing healthcare for all just makes scientific and economic sense? […]
When a band-aid costs hundreds of dollars – a USA healthcare experience
The cuts healed in a few days, but months later, I am still dealing with the insurance aftermath and a lawyer. This is my recent healthcare experience in the USA that left me truly non-plussed. On a visit to Reno in May this year, I had a close encounter with a wickedly sharp grater […]
Design Without Boundaries: the Power of a Thinking Process Tool
This week, Intelligent Management is delighted to begin a workshop with the Institute Without Boundaries in Toronto. Over the course of 9 months, a group of post-graduate students from diverse backgrounds will co-create an interdisciplinary design strategy under the guidance of a faculty of professional designers and architects. This year, the focus is on sustainable […]
Quality with Kindness: a Health Care Experience
This blog post by Intelligent Management Co-Founder Angela Montgomery takes an unusually personal slant, but sometimes it can be useful to look at a system from an individual’s point of view, as the design of the system is what creates our experiences. I recently underwent my second surgery at the Mount Sinai Hospital in Toronto, […]
